Communities accessing healthcare services at Tembisa Provincial Tertiary Hospital (TPTH) can rest assured that they will be able to receive continued care and treatment following the fire incident that damaged the facility's Accident and Emergency Department.
After assessing the extent of the damage and getting a report from report from the emergency response team on site, the MEC for Health and Wellness, Nomantu Nkomo-Ralehoko, who is also acting as Gauteng Premier, on Sunday, 20 April, assured the public that there is a business continuity plan in place to ensure the continual functionality of the hospital despite the incident.
While the hospital remains on divert for ambulances, walk-in patients will still be seen at the hospital and various services such for acutely ill patients, mother and children services, mental health and other chronic diseases will continue to be rendered at designated areas.
As of Sunday, families are able to visit their loved ones in the hospital in line with the normal visiting hours.
"Although the Accident and Emergency Unit remains closed until further noticed until the area is restored and the prohibition notice is lifted, other parts of the hospital continue to operate normally," said the MEC. 
At this moment no one knows the cause of the fire incident. There are several investigations that are underway by various institutions as required by law and their response mandates. 
These includes the South African Police Service Forensic investigators, the Department of Employment and Labour inspectors, City of Ekurhuleni Fire Department and the Gauteng Department of Health internal investigation.
The fire damaged Accident and Emergency Department had recently been renovated in 2023, undergoing refurbishments covering plumbing, vinal replacement, painting work, toilets, doors and windows amongst others. 
With regards to the Occupational Health and Safety of the Hospital and of the affected Accident and Emergency Unit in particular. The latest maintenance records for fire fighting equipment like fire extinguishers indicate that they are compliant until 2026. The Gauteng Department of Infrastructure Development has confirmed that they have the latest maintenance records for the fire detection system.
In addition, MEC Nkomo-Ralehoko applauded the immediate and coordinated efforts of the response teams who ensured that patients were safely evacuated to other areas within the hospital and to alternative facilities where necessary.
"I would once again like to thank the teams on the ground who have worked tirelessly since the fire incident. We also understand the distress that this incident may have caused to staff, patients and their families. We will work to restore the damaged unit. We will continue caring for our patients, and we will continue communicating openly and honestly as we recover," stated MEC Nkomo-Ralehoko assuring the community of Tembisa and public at large.